Can it give quotes for building work?
No. It takes the caller's details and what the job is, so you can price it yourself.
Builders: let an AI answer while you're on site
Last checked: 18 October 2026
On a build, the phone rings at the worst moments. Hold The Fort by Capstone is an AI that answers for you, tells the caller it's an AI assistant, and takes the details so you can ring back when the slab's poured.
Ring it and try it 01327 228522
It's an AI, not a person. Calls are recorded.
When the phone goes and you can't get it
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1. A homeowner after a quote for an extension rings while the concrete lorry is reversing in.
What Hold The Fort does: It answers, takes their name and number, notes it's an extension quote and when they're free for a call back. You ring back that evening knowing what it's about.
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2. A client mid-job rings about where the new socket should go, while you're up the scaffold.
What Hold The Fort does: It takes the message, notes what it's about and how urgent they say it is, so you can pick it up at your break instead of shouting down.
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3. Your merchant rings to say a delivery is running late, while your hands are full of block.
What Hold The Fort does: It takes who rang, what it's about and the number to call back, so the message doesn't vanish into a missed-call list.
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4. A neighbour of the site rings to complain about a skip blocking their drive.
What Hold The Fort does: It answers politely, says it's an AI assistant, takes their details and marks it as urgent so you can sort it quickly.
How it handles every call
- It answers and says it's an AI assistant, and that the call is recorded.
- It takes the caller's name, the best number to ring back on, what it's about, when suits them and how urgent it is.
- It never tells a caller a job is booked. It takes the job request, and you decide.
When someone leaves a message, we text the mobile number saved on your line, and every message is in your app.
Not yet: it can't put urgent calls through to your mobile, and it doesn't answer WhatsApp or email.
Hear it for yourself
Talk to it like one of your customers would and see what it takes down.
FAQ
Will it tell a client their job is booked in?
No. It takes the request. Only you confirm dates.
Can it put an angry neighbour through to me?
Not yet. Putting calls through to your mobile is being built and tested. For now it takes the message and marks it urgent.
Is it a real person?
No. It's an AI assistant and it says so at the start of every call.
How much does it cost?
Prices aren't set yet. We'll publish them when they are.
Back to Hold The Fort by Capstone. Other trades: see the list on the main page.
Join the waitlist
Leave your email and we will write when you can put Hold The Fort on your own number. Email only.