Will it give safety advice to callers?
No. It takes the message only. You give the advice.
Electricians: keep your eyes on the board, not the phone
Last checked: 18 October 2026
Some jobs you can't walk away from halfway through. Hold The Fort by Capstone answers the phone for you, says it's an AI assistant, and takes the details for you to pick up when it's safe.
Ring it and try it 01327 228522
It's an AI, not a person. Calls are recorded.
When the phone goes and you can't get it
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1. Someone rings because half the house has gone off and the switch on the board keeps tripping.
What Hold The Fort does: It takes their details, what's happening and that it's urgent. It doesn't give electrical advice.
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2. A homeowner wants a quote for an electric car charger at home.
What Hold The Fort does: It takes their name, number and what they want, so you can ring back and ask the questions you need.
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3. A landlord rings needing a safety check on a rental before a new tenant moves in.
What Hold The Fort does: It takes the landlord's details, the property and the date they mention, so you can call back with the right answer.
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4. A builder you sub for rings about first fix on Monday while you're mid board change.
What Hold The Fort does: It takes the message so you can call back once the power's back on.
How it handles every call
- It answers and says it's an AI assistant, and that the call is recorded.
- It takes the caller's name, the best number to ring back on, what it's about, when suits them and how urgent it is.
- It never tells a caller a job is booked. It takes the job request, and you decide.
When someone leaves a message, we text the mobile number saved on your line, and every message is in your app.
Not yet: it can't put urgent calls through to your mobile, and it doesn't answer WhatsApp or email.
Hear it for yourself
Talk to it like one of your customers would and see what it takes down.
FAQ
Can it put a no-power call through to me?
Not yet. That's being built and tested. For now it marks the call urgent.
Can it book testing dates in?
No. It takes the request. You confirm the date.
Is it a real person?
No. It's an AI assistant and it says so at the start of every call.
How much does it cost?
Prices aren't set yet. We'll publish them when they are.
Back to Hold The Fort by Capstone. Other trades: see the list on the main page.
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Leave your email and we will write when you can put Hold The Fort on your own number. Email only.