Can it tell a customer their car is ready?
No. It doesn't see your jobs. It takes the message and you ring back.
Garages and mechanics: stay under the car, let an AI get the phone
Last checked: 18 October 2026
Small garages often have nobody free to answer. Hold The Fort by Capstone answers for you, says it's an AI assistant, and takes the details so you can ring back between jobs.
Ring it and try it 01327 228522
It's an AI, not a person. Calls are recorded.
When the phone goes and you can't get it
-
1. A driver rings wanting an MOT and service before the end of the month.
What Hold The Fort does: It takes their name, number, the car and when suits them.
-
2. Someone rings because a warning light came on and the car is making a noise.
What Hold The Fort does: It takes what they're seeing and hearing, and how urgent they say it is. It doesn't give advice on whether to drive it.
-
3. A customer rings to ask if their car is ready while you're under a ramp.
What Hold The Fort does: It takes the message so you can call back with an update.
-
4. A parts supplier rings about a wrong part.
What Hold The Fort does: It takes who rang and what it's about.
How it handles every call
- It answers and says it's an AI assistant, and that the call is recorded.
- It takes the caller's name, the best number to ring back on, what it's about, when suits them and how urgent it is.
- It never tells a caller a job is booked. It takes the job request, and you decide.
When someone leaves a message, we text the mobile number saved on your line, and every message is in your app.
Not yet: it can't put urgent calls through to your mobile, and it doesn't answer WhatsApp or email.
Hear it for yourself
Talk to it like one of your customers would and see what it takes down.
FAQ
Can it book MOTs?
No. It takes the request. You confirm the slot.
Will it tell someone if their car is safe to drive?
No. It takes the message only.
Is it a real person?
No. It's an AI assistant and it says so at the start of every call.
How much does it cost?
Prices aren't set yet. We'll publish them when they are.
Back to Hold The Fort by Capstone. Other trades: see the list on the main page.
Join the waitlist
Leave your email and we will write when you can put Hold The Fort on your own number. Email only.